Malaysia's E-Commerce Statistics

eCommerce statistics in Malaysia is hard to come by and I have got quite a number of requests on that. Thankfully, there was a special report on Oriental Daily News (yes, the no.4 Chinese Daily) last week presenting updated stats from IDC.

Again, sampling methods used in generating the statistics are not known but the stats itself might be useful as a reference.

Internet Users VS Buying Online

Malaysia E-Commerce Statistics: Internet Users VS Buying Online

Can you believe it? More than 8 million Malaysians (half of our internet population) have actually bought something online. No doubt, most of the numbers are contributed by the airlines and I am not sure whether online financial activities, bill payments etc. are included as well.

A Brand, Quality & Customer Service Story

This is a true story that happened to a friend of mine...

Sometime last year, she bought a pair of shoes from a local brand for more than RM 200. That was the first time she bought from that particular brand thinking that it is a decent brand.

However, the shoes left bruises on her feet within the first 30 minutes she wore it. Mind that those are not high heels but comfy (covered) shoes, and she doesn't have abnormal feet size.

She just felt so disgusted and stop wearing it since. Due to a busy lifestyle, she didn't make the time to lodge any complaint or whatsoever.

Until recently, the founder of that particular brand was on a TV talk show Start 'A' Biz. In that show, he bragged about how his company emphasizes on Brand and Quality. You know what's next, my friend felt even more disgusted, doubting that whether they are really looking into their product's quality before putting it up on stores.

So, she suddenly felt an urge to vent her frustration, by writing to the company's email as well as their Facebook group.

Why Brick & Mortars Should Go Online?

I guess there are a lot of talks on individuals or small businesses starting their e-commerce ventures, but how about those existing brick & mortars? Locally, you don't see many of those expanding their sales channel via online stores.

Why? "How much I have to invest?", "How to run an online store?", "Do I have to hire people to run it?" are some of the questions being asked, which deserves a separate discussion on another day.

In this episode, let's talk about what brick & mortars will gain by going online.

Buy Baju Kurung, Baju Melayu Online for This Coming Raya

Looking for Baju Kurung, Baju Melayu, Traditional Malay Clothings for you and your family? has just been launched to enable shoppers to view and buy clothings online. As part of the store opening promotions together with the upcoming Raya celebrations, you can enjoy free delivery for purchase of RM 50 or above, more details here.

Baju Kurung, Baju Melayu, Baju Raya at

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